Privacy Policy

1. Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Billing and payment information
• Business and agency information

Technical & Usage Data

• IP address
• Browser and device information
• Call metadata, timestamps, routing events, and usage signals
• Logs, diagnostics, and analytics data

Communications

• Emails, SMS messages, voice calls, form submissions, and support requests
• Messaging preferences and opt-in/opt-out status

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Services
• Deliver phone calls and SMS communications you have opted into
• Process payments and manage subscriptions
• Provide customer support and service notifications
• Improve system performance, reliability, and compliance tooling
• Enforce policies, detect abuse, and ensure legal compliance

3. SMS Messaging & Opt-In Disclosure

Users opt in to SMS messaging by submitting their mobile phone number through TeleFunnelOS forms and affirmatively checking an unchecked consent box. SMS consent is never assumed, bundled, or required as a condition of purchase.

• Service notifications
• Account-related messages
• Compliance or system alerts
• Support communications

Message frequency varies.

Message & data rates may apply.

Consent to receive SMS messages is not a condition of purchase.

4. SMS Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP

After opting out, you may receive one final confirmation message.

To resume messages, you must opt in again.

For help, reply HELP or contact support using the information below.

5. Mobile Information Sharing Statement

We do not sell, rent, or share mobile phone numbers or SMS consent with third parties for marketing or promotional purposes. Mobile information is shared only with service providers required to deliver messaging services and is protected under strict confidentiality agreements.

6. Sharing of Information

We may share information:

• With service providers supporting infrastructure, billing, analytics, or messaging delivery
• To comply with legal obligations or lawful requests
• To protect the rights, safety, or property of the Company or users
• In connection with a merger, acquisition, or asset transfer

7. Cookies & Tracking Technologies

We use cookies and similar technologies for functionality, analytics, and performance optimization. You may control cookies through browser settings.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards. No system is fully secure, and use of the Services is at your own risk.

9. Data Retention

Data is retained only as long as necessary to:

• Deliver Services
• Meet legal, regulatory, or accounting requirements
• Resolve disputes and enforce agreements

10. User Rights

Depending on your jurisdiction, you may request access, correction, or deletion of your personal data by contacting us.

11. Age Restriction

Our Services are intended only for individuals 18 years of age or older. We do not knowingly collect information from minors.

12. Third-Party Links

We are not responsible for the privacy practices of third-party websites or services linked from our Services.

13. Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the Services constitutes acceptance of the revised policy.

14. Contact Information